Shipping & Order Tracking

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to monitor its progress. You can also check the status of your order at any time by visiting our Order Status page on marinershoes.com.

What are your shipping options and costs?

We offer a range of shipping options to meet your needs. Standard shipping is typically delivered within 5-7 business days. We also provide expedited shipping options for faster delivery. For full details on shipping methods, timeframes, and any associated costs, please visit our dedicated Shipping Information page on marinershoes.com.

My tracking information hasn’t updated. What should I do?

Please allow 24-48 hours for your tracking number to activate and display updates in the carrier’s system. If your tracking information remains unchanged after this time, it is best to check the status directly on the shipping carrier’s website using the provided tracking number. Occasionally, there can be a brief delay in scan updates as your package travels through the carrier’s network.

What if I’m not home when my package arrives?

The delivery procedure for packages depends on the shipping carrier and the specific service used. Many carriers may leave the package in a secure location at your delivery address. For more precise information regarding signature requirements or delivery instructions, we recommend using the tracking number to check the status and any special notes on the carrier’s official website.

I have a question about my order. Who should I contact?

For the fastest and most efficient service regarding any questions about your order, we encourage you to use our online self-service tools. You can find answers to many common questions on our FAQ page. If you need further assistance, our customer service team is available to help. Please use the contact form on our website, and we will respond to your inquiry as quickly as possible.